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Frequently Asked Questions

1-2 days on stock items
Items that we have in stock will be processed and shipped the next working day at the latest. In case of an out-of-stock item, it can take up to 6 working days before the product is shipped, of course you will be kept informed.

The standard shipping costs are:

Belgium, Netherlands, Luxembourg €5,95
from €60.00 free shipping.

Denmark, Germany €8,95
from €60.00 free shipping. 

Austria, France, Spain, Italy, Finland, Sweden, Czech Republic  €9,95
from €60.00 free shipping. 

Norway, United Kingdom, Ireland €12,50 
from €60.00 free shipping

Other countries €21.95
from €100.00 free shipping

This is certainly possible! Make an appointment in advance, so that we certainly have everything in stock, and that someone is also present.

You can submit a return within 14 days via the contact form, click here for more information about returns

At the moment you can pay with:

  • Ideal
  • credit card
  • Bancontact
  • Paypal
If you would like another payment option, please contact with us on


We are always looking for quality products!, if you have a unique product please contact us contact Contact us, and we'll see if it matches our collection.

Some of our products bear the European Union Ecolabel, the Ecocert label, the ECARF label or the Fair Trade logo. These products are manufactured and distributed in compliance with the manufacturing guidelines applicable to these labels, which can be found here, along with more information about the label:
Milieukeur - / /
Ecocert -
Fair Trade -
Ecarf -

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